Service

China Haiyan junction box Co., Ltd. has consistently adhered to the “win-win” principle of “open, fair and fair” peace, such as mutual benefit and mutual benefit, and sincerely cooperate with domestic and foreign businessmen.

In order to make your business activities faster, more convenient and more efficient, we set up a special customer service center. The center is under the management of the company. It is responsible for receiving customers, answering customers’ questions, helping and guiding customers to carry out business activities, helping customers with procurement department, engineering department, sales company and other organizations, and supervising material procurement, engineering projects and sales departments according to “open, fair, fair” and “win-win”. The principle of business negotiation with you. Execute the service phone.

At any time when you are dissatisfied with our company or think that the employees of our company are injustice to your business talks and business relations, we sincerely hope that you can tell your feelings and opinions to our customer service center. Please believe that we will deal with your opinions and suggestions.

We always adhere to the purpose of “customer centered, service oriented development” to continuously meet the expectations of customers and cooperate with you.

 

☆Pre-sales service——Professional and comprehensive pre-sales service guides and directs your purchase.

1. Integrate superior resources and evaluate the credit of the mills.

2. Provide the customers with timing, specific and competitive quotations.

3. Provide small and medium-sized customers with customized financial services.

 

☆On-sale service——Meticulous and scientific on-sale service makes your choice more worry-saving and reliable.

1. Review the contact, confirm or amend the uncertainties or the issues that have to be fixed through negotiations by both parties.

2. Assign production orders and arrange production as per requirement.

3. Supervise the production process at the scene and satisfy customers’ individual requirement.

4. Monitor the production schedule on a real-time basis to ensure punctual delivery.

5. Inspect the stock conditions at the port to avoid cargo getting heavily rusty.

6. Integrate different customers’ cargos and supply one-stop CFR services, control the transportation quality and keep watch on the cargo for the customers.

 

☆After-sales service–Thoughtful and prompt after-sales service provides support and guarantee for your benefits.

1. Allow weight claims within 30 days after the cargos arrive at the destination port against third-party inspection report

2. Allow quality claims within 45 days after the cargos arrive at the destination port against third-party inspection report

 

☆Our main service market

- Europe

- Africa

- Middle East

- Southeast Asia

- North America

- Latin America

If you have any requirement, please contact us in time.

After-sales service hotline:0086-577-61616258. After-sales service E-mail:cnyomin@cnyomin.com

We will make every effort to provide the best service to you.

Your success will add new glory to us!


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